Items may be returned up to six months after the delivery date. To return products please contact customer service for a return goods authorization (RGA) number.
Items will be returned at the current market price to be determined by Medco. Returned items are also subject to a 25% re-stocking fee. The customer is responsible for shipping fees in sending the merchandise back to Medco. Non-refundable items include those that are sterile and/or clean items that have been opened, custom or special order items, and items not purchased from Medco.
Please complete this return form to request an RGA number. Return requests are processed within 48 hours of receiving this form. Customer service will email or fax the required RGA documents with proper instructions. If you have questions about the return policy, contact customer service.